"Acceptance, temperance, patience, meekness, trustworthiness, goodness of heart: this is “the alphabet, the basic grammar, of every ministry” in the Church. But — Pope Francis recalled at the General Audience on Wednesday, 12 November in St Peter’s Square — there is “basic conduct” which must not be forgotten: the “awareness that everything is a gift, everything is grace, also helps a Pastor not to fall into the temptation of placing himself at the centre of attention and trusting only in himself”. Ministers of the Church must humbly “listen to the people”. And he relaunched his international appeal against the “absurd violence” being inflicted on Christians. The following is a translation of the Holy Father’s address, which he delivered in Italian."